Hadoura — Shipping Policy

Effective Date: September 29, 2026

At Hadoura, we want to make sure your order arrives safely and on time. Please review our shipping policy before placing your order.

Processing Time

Orders are typically processed within 2–5 business days after the order is received and payment is confirmed.

Shipping Time

After your order has been processed, delivery generally takes approximately 10–15 business days.

Please note that shipping times are estimates and may vary depending on the destination, carrier delays, weather, holidays, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation with tracking information when available. Please use the tracking information to follow your package.

Delayed or Lost Orders

If your order has not arrived within the expected delivery timeframe, please contact us so we can assist you with checking the status of your shipment.

Hadoura is not responsible for delays caused by shipping carriers, incorrect or incomplete shipping addresses, severe weather, customs delays, or other circumstances outside our control.

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout. If an order has already shipped to an incorrect address provided by the customer, additional shipping costs may apply to resend the order.

Damaged Orders

If your order arrives damaged, please contact Hadoura as soon as possible and provide your order number and photos of the damaged package and products so we can review the issue.

Contact Us

If you have any questions about your order or shipping, please contact Hadoura through our customer support channel.

Thank you for choosing Hadoura.